Walmart Complaint

Reviewed by Sierra22

All Walmart Reviews

Walmart sold me an item but only sent me 1 box of 2 - Graco Lauren Crib N Changer combo

Walmart sold me the Graco Lauren Crib N Changer combo i also bought a sealy mattress for it. After purchasing online my husband went to pick it up they have us 2 boxes, one was the mattress the other was box 1 for the crib, after calling in 4 times ( we were told before by prior agents to first call the manufacturer, then the next agent said it would be escalated and they may or may not call us back) we finally had an agent who tracked it down, said it was at our local Walmart and we could pick it up, we drive out again with the confirmation number and an associate id number. Of course the local store harasses us claiming we left with 2 boxes (obviously they couldn't see the items on the receipt were two separate items) so then a manager comes she looks at our confirmation number and associate Id and tells us those numbers can't be found. We get home and call again, the lady on the phone, with an attitude says we have to wait 5 business days for a response, after waiting 2 weeks. Now I just got an email in and it tells me I have to box up the crib we started to assemble, ship it back and reorder, they said it was an issue with the online site, went to reorder and the price is now nearly $150 more. They refuse to value the products price as they advertised. What a hassle and a complete unprofessional service offered. Shame on Walmart. I'm still waitin on the box 2 of 2 that I purchased from you.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Walmart

SUBMIT a ticket
for Walmart

WATCH videos
for Walmart

MORE reviews and complaints
for Walmart

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Walmart reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"We had a bad experience initially with Comcast's customer service, but within hours of my posting a review on MeasuredUp I heard from Comcast." Mary

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: Sierra22
Company: Walmart
Product: Graco Lauren Crib N Changer combo
Date Added: 5 years ago

[Top]

Walmart Complaint