Walmart Complaint
Walmart pharmacist refused to provide me with a prescribed medicine
First, I had to wait until she would finish chatting over the phone. When she realized that I had been waiting for some time, she disconnected and approached without restraining her discontent. She asked me aggressively, %u201CWhy do you need this medicine? What is the reason your doctor prescribed it to you? What symptoms did you discuss with your doctor%u201D. Being very surprised with her annoyed intonation, I suggested her to contact my physician, yet she insisted on MY detailed explanations. I was trying to remind her about privacy violation, so she became more irritated. She literally made me cry by talking to me offensively and antagonistically.
She let it clear for me that I wouldn%u2019t receive a medicine until I explained her all details. I felt very bad, I could barely stand by holding the wall, yet she kept offending and affronting me for my unwillingness to discuss my health issues openly in public.
When I realized she wouldn%u2019t give my medicine, I had to come back to the cashier and ask for a refund. After I told her of my intention to complain, she mocked with glee she had felt sorry for such misunderstanding. However, it WAS NOT simple misunderstanding; instead, it was intentional outrage against me. She felt herself a winner. Being asked of her name, she named herself with some jeer, %u201CLisa%u201D. I couldn%u2019t resist and asked her whether she is a licensed pharmacist who knows how to address to ill people. She confirmed it with no compunction.
As a result, I was left with no medicine and in tears. People standing in line were looking at me with compassion while the pharmacist walked proudly to her stand.
What should I do in such situation?
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