Walmart Complaint

Walmart Complaint

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Walmart and ordering online - Innova Fitness ITM4800 Advanced Heat and Massage Therapeutic Inversion Table


I purchased a inversion table online. It was supposed to be to the store on 12/14. 15 days later it still hadn't arrived. I called in store and online every day to see where it was and no one could tell me where it was. All they kept telling me was that it was in process. I talked to a manager named Christopher who said he would look in to it and get back to me within 48 hrs. I did not hear back. On 12/29/16. The guy I talked to said that he would have to cancel my order and that I could purchase another one. Really so I have to reorder the table, which means more money out of my account,and then I have to wait for a refund on the first table that should have come. I purchased this for a Christmas present that my husband never got. Whether it is online or in store. Walmart never seems to know what the hell to do, or where anything is. I will not refer this store to anyone nor will I ever shop online again.


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