Walmart Reviews and Complaints

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Walmart Reviews

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  • Walmart and ordering online



    I purchased a inversion table online. It was supposed to be to the store on 12/14. 15 days later it still hadn't arrived. I called in store and online every day to see where it was and no one could tell me where it was. All they kept telling me was that it was in process. I talked to a manager named Christopher who said he would look in to it and get back to me within 48 hrs. I did not hear back. On 12/29/16. The guy I talked to said that he would have to cancel my order and that I could purchase another one. Really so I have to reorder the table, which means more money out of my... More...
    (Holiday shopping reviews)
    trevinosara's Picture   trevinosara    0 Comments   Comments
  • Shopping with your Debit Card



    almart shoppers BEWARE! I just returned from Walmart where I used my debit card. When I scanned my card, the machine should have then prompted me for my pin number...it did not. This has happened in the past and each time I questioned a manager, I received a different excuse as to why. Today I called my bank and the Walmart Corporate Customer Service Line. I was told that WM has a "new" policy. If your purchase is less than 50.00, they will not require a PIN nor any other type of identification. So, first and foremost, if you lose your card or it is stolen, anyone can scan your... More...
    (Credit Cards, Finance, Banks)
    Anonymous101's Picture   Anonymous101    0 Comments   Comments
  • Kent international bad customer service



    Kent International does not stand behind there products! The seat on a bicycle that is broke on the same day it was bought! They can not help told to take it back to Walmart! How sad a Grandmother and Grandson crying over a brand new bicycle that can not be ridden! Walmart one hour each way and had to use a friends truck to get it! Now have to use someone else's truck to return it! How sad never buy a bicycle from this company! Four hours of driving time and a 10 year old with out his new bike! I am writing this because one would think they could just send a seat! More...
    (Repair Services)
    Campbird's Picture   Campbird    0 Comments   Comments
  • Walmart online order pickup location change by store



    I placed a online order to pickup my package at store# 5931 and because that store did not have the item and another store did they canceled my order at this store #5931 and changed it to store #2427. I was never notified of this. Also I was told I could pickup by order on 3/20/15 but had to wait until I got my email that it was ok to pickup. I got the email last night at 9:57pm and the department close at 10pm. So this morning I go to the store that I request the order from and was told the order had been canceled and my card refund. When I asked why I was told to call Walmart online.com.... More...
    (Shopping, Chain Stores)
    Redrobin1964's Picture   Redrobin1964    0 Comments   Comments
  • Order placed online



    Awful, placed order 3 days ago, was told that it would be ready at 14.00, came to collect at 16.00 and it wasn't there. so I asked to cancel and they said I would have to call WALMART. I asked when it would arrive or if it was even in stock. Sales staff rude and uncooperative. 3 days on the order still has not arrived, no email, no apology - nothing. The round trip was 55 miles. I have now been told I cannot cancel: Email response below: We have checked our records and unfortunately once a Site to Store order is on its way to the store, it%u2019s not possible for our agents to... More...
    (Shopping, Chain Stores)
    LEED123's Picture   LEED123    0 Comments   Comments
  • WALMART BLACK FRIDAY BLACK EYE



    Decided to give Black Friday shopping a try and was told Walmart was the best place to go because they had some of the best deals. I am not a fan of this type of manic shopping, but looked on line at their advertisement and saw a few things that looked intriguing so decided to give it a chance. Read all the fine print or at least I thought I did? Was told the sales lines get really long and it's usually first come first serve which I understood. We arrived at the store, 939 N. Dupont Blvd, Milford DE, at about 1815 hrs and by the time we got to the area of the store which the item we... More...
    (Advertising)
  • WALMART CREDIT DENIAL



    DENIED!!! just received email that I was denied a credit card from WALMART what a joke. I have a decent credit score I work full time and own my home completely with no mortgage also have a capitol one credit card. Also I just bought a new auto. I don't understand the denial when my wifes friend works there as a cashier and is on partial welfare and her man doesn't have a job and they both just were approved for cards. MERRY CHRISTMAS WALMART you just lost another good customer. Let the welfare games begin. More...
    (Credit Cards, Finance, Banks)
    wgh123456's Picture   wgh123456    0 Comments   Comments
  • Dont order Christmas presents from Walmart



    Ordered over 1000$ worth of presents on Walmart.com. Came incomplete, but they certainly charged me. Took 1/2 day to get them to refund me. The shipping co. told me all was delivered. BUT parts missing.WHen I tried to get it refunded, they gave me a hard time about it. FInally got them to agree, and it was not reflected in the order number on line. They were still charging me evern though they took off what was not sent. Finally got a supervior to agree send me proff that the money would be refunded, so I had some recourse. I will NEVER order on line again from Walmart. Not only... More...
    (Internet - Sponsored by DIRECPATH)
  • Oil and Lube



    Hello Walmart, I have been servicing my truck at several of your store locations thru out Tx,CA, I found it very convenient to have my truck oil changed and lubed, how ever a very serious problem occurred,the service tech have been insufficient and not doing the complete service. The transfer case in my truck completely exploded on the road due to nut lubing the u joint on the front drive line. I have been out of service for the past 4 weeks working on my truck and having to replace the transfer case and transmission due to this insufficient service,i have documentation as to the cause of... More...
    (Repair Services)
  • WalMart gave someone else my $200



    Now I have been redecorating my home and walmart WAS my FAVORITE store,,,I have spent thousands of dollars there well over $1000 a month. Well some orders I order off line which means I am approved for some egift cards from them. I received a receipt to my online account that I have $200 from them as a free credit. Wal Mart emails my $200 to some one way upstate. So I get the receipt and she gets my $200. Now they tell me because it was FREE MONEY they cant do nothing. HELLO ITS NOT FREE MONEY TO ME WHEN IM SPENDING THIS AMOUNT WITH YALL IN STORE AND OUT. Now every time I get free credits... More...
    (Credit Cards, Finance, Banks)
    Griff798's Picture   Griff798    1 Comments   Comments
  • Worst Place to Shop!!!



    There are so many issues that I have with Walmart. This company has steadily gone down hill over the last couple months. One of my biggest complaints was the deceptive advertising on Black Friday. Another time I went in there in a hurry and was back by the hot dogs and something smelled absolutely disgusting. I said something to a meat department worker and he actually smiled, shrugged his shoulders and said oh well! More...
    (Shopping, Chain Stores)
    liquenicole's Picture   liquenicole    0 Comments   Comments
  • Walmart stale chips...



    I shop WalMart store in Oxford,Alabama and I don't know why I buy chips there because everytime I do they are stale, even though the date on them are a month are two to exspire. Does anyone else have these problems? I bought a bag of doritos last night which was Friday the 10th of January. Got home and opened them up and the first chip was stale. The whole dog gone bag was stale! WAL-MART improve this, I am loosing money. More...
    (Miscellaneous)
    jackmama01's Picture   jackmama01    0 Comments   Comments
  • Walmart Tire and lube destroyed my car won't pay for damages



    In the process of changing the battery in my car the Walmart tech arced a piece of equipment while under the hood of my car. I was observing at the time. A 3 ft high arc came out of the opened hood of my car. $6000 damage resulted, all computer related modules in the car were fried. I traded the car, and experienced a severe loss of revenue in the transaction due to the fact the car would not run. CMI is stating I ended the chain of evidence by selling the vehicle, and will not pay my losses. I have a complete file of the case compiled by The Arkansas State Insurance Department. In this... More...
    (Repair Services)
    Brittysmom's Picture   Brittysmom    0 Comments   Comments
  • Walmart Site to store mess up



    I ordered a 4 wheeler for my son. Then 4 days before christmas I was told my order was in. I go to pick up the 4 wheeler and they bring out a fisher price corvette. I tell them this is not what I ordered, the person behind the counter says it is the wrong serial number but my name is on it. They keep repeating well your name is on it. I stated again that I did not order the corvette but a 4 wheeler. I was asked well do you want to take it or take the refund. I was then informed that if I didn't want to take the wrong product that someone at Walmart messed up on all they could do is... More...
    (Holiday shopping reviews)
    crys's Picture   crys    0 Comments   Comments
  • WalMart's Mainstay Candles don't burn correctly/completely



    This is the second time we have purchased 2 Mainstay (pumpkin spice) candles from WalMart for $4.99 tax each. The first time both candles did not burn properly. There is a " tunnel" burned down the middle of the candles with a LOT of wax remaining. It burned around the circumference...let alone, it only burned this way half way down, making the rest of the candles useless ( unable to light/ burn). This also happened with the second "pair" we purchased. They smell wonderful, but we feel the product is inferior due to this happening AGAIN . (We gave them a... More...
    (Shopping, Chain Stores)
    Rain7's Picture   Rain7    0 Comments   Comments
  • Doc McStuffins Checkup Center Availability



    Twice I ordered this item online for store pickup. When placing the order the item was available and I rec'd a confirmation number. Each time a few hour after the confirmation stated the item would be ready, I rec'd email stating item wasn't available for pickup @ the store I selected when they were preparing the order for pickup. I have printed copies of the order as proof. I went back to order from the same store & it stated the item wasn't available which leads me to believe at some point it was available. Something is happening during the delivery process. I... More...
    (Holiday shopping reviews)
    Mercindeed's Picture   Mercindeed    0 Comments   Comments
  • WALMART 6 MONTH INTEREST FREE FINANCING



    Was told you have to purchase 250.00 worth of item to get 6 month interest free financing thru BILL ME LATER, WAS NOT TOLD YOU HAVE TO PURCHASE IN THE SAME DAY. The promotion is over 9/30/13, Ihad purchased an item on 9/4 then more on 9/10.....hoping to get the promotion, but becuase I did not know I have to purchase on same day.....I now have to pay interest on the one purchased on 9/4...also because it was billed thru bill me later, you have to ship back and then wait 3 weeks for it to clear.....this is a really bad set up. I am very unhappy customer More...
    (Advertising)
    Dakota7's Picture   Dakota7    2 Comments   Comments
  • Walmart sold me an item but only sent me 1 box of 2



    Walmart sold me the Graco Lauren Crib N Changer combo i also bought a sealy mattress for it. After purchasing online my husband went to pick it up they have us 2 boxes, one was the mattress the other was box 1 for the crib, after calling in 4 times ( we were told before by prior agents to first call the manufacturer, then the next agent said it would be escalated and they may or may not call us back) we finally had an agent who tracked it down, said it was at our local Walmart and we could pick it up, we drive out again with the confirmation number and an associate id number. Of course the... More...
    (Furniture)
    Sierra22's Picture   Sierra22    0 Comments   Comments
  • Angry



    I am writing this complaint because iam very angry with the Fort Frances ON walmart , I ordered 30 vases for my wedding 6 months ago , i was told they ordered them, i have calld many times over the last few months waiting for them to arrive, no one has ever called me like i was told they would now everytime i call i get the runaround about them , i needed them For This July the 27th ,i ordered them many many months ago < i called today and was told they cant get them for me, why??why cant they get them , its 30 vases , besides the fact of that why couldnt the woman in charge of ordering... More...
    (Miscellaneous)
    lisac1234's Picture   lisac1234    0 Comments   Comments
  • Customer Service Issue



    My online order did not go through several times, but my back confirmed that it was not a problem with my credit card. I called Walmart customer service, Walmart.com customer service, the office of the CEO, the local store manager, and one of his associates. I was told "I can't help you" and "our systems are down. call back later. it won't inconvenience us." Inconvenience you? It inconvenienced me. The most I was offered was $15 off an online order I couldn't make- no thanks. More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • Horrible Customer Service



    I attempted to place an online order on Walmart.com 7 times and kept receiving an error message. I checked with my bank and everything was OK with my credit card. Also, all of the information on my order matched the information on my credit card. I contacted Walmart customer service, Walmart.com customer service, and the office of the CEO. I was told either there was nothing they could do to help me, their systems were down, or I got hung up on completely. I contacted my local store manager, and he forwarded me to one of his associates who could not help me. I sent an e-mail,... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    HP0730's Picture   HP0730    0 Comments   Comments
  • Bad



    I was at the walmart in Bottineau, Nd & need a nose ring before leaving town. I waited at the jewelry counter for 10minutes & a couple associates walked by & didnt acknowledge somebody was at the counter. So I called the local walmart number & the phone at the jewelry counter started to ring. I thought now way & hung up & the walmart phone quite ringing. I called it again & just let ot ring, this was taking place during the week before 5pm. I walked to electronics to speak with somebody,keep in mind the phine at jewelry counter is still ringing & Im the... More...
    (Shopping, Chain Stores)
    idorf's Picture   idorf    0 Comments   Comments    MeasuredUp iPhone Application   Mobile app review
  • Removal of Paula Dean



    To: Whom it may concern I would like to submit to you this question. Why crucify someone that mad a mistake years ago that has stated that she was sorry for the comments made back then and that they don't represent how she realy feels and acts. What you should do is remove all of the Rap music that uses foul language and is prejudiced to white people and people of all other races. Also remove the music that tells people to attack the police. If you are going to make judgments against one person let's do it for all. Thank you Bob L. More...
    (Miscellaneous)
  • big men's sizes



    I am 6'3" with a 48-50 inch waist and a 34" inseam. All of the pants, with my waist size, at any/every walmart that I have ever been in only come in lengths of 29", 30", 32". This appears to mean that Walmart beilves that all fat men are short! I was in a Walmart recently looking for pants and there were 5 other guys in the department who were either as a tall as me or taller. None of us could find pants that were long enough. This is stupid on the company's part as they lost pontential sales More...
    (Shopping, Chain Stores)
    ToddMaietta's Picture   ToddMaietta    0 Comments   Comments
  • Product reduced by half



    Yesterday I went to Walmart Here in Rhinelander, WI, As we do 90% of our shopping there. I went in the pharmacy department to pick up a few things. I always buy a name brand eye drop and a Walmarts Equate original Redness reliever sterile eye drops. When I got home I went to put in the medicine cabinet and not realizing I had one in there, I said WOW the one I purchased today is way smaller. The one I Purchased a month ago was 1FL OZ (30mL). The one I purchased today 0.5 FL OZ (.15 mL). the price stayed the same .97, Its cheap, but its just sneaky the way these company's do this. More...
    (Shopping, Chain Stores)
    budjanz's Picture   budjanz    0 Comments   Comments
  • The sad excuse that Walmart calls their customer service representative



    Unfortunately, I had the opportunity to experience the worst employee that this Wal-mart acknowledges as a customer service representative a few mornings ago. As a customer, you may come across questions regarding store policy or regulations, and it's logical to contact the customer service department just as you would for any other business such as Amazon, Fry's, or Target. You may feel compunction as you ask them trivial questions that they may have encountered thousands of times or as you watch them go out of their way just to help you. But the result is the same whether you... More...
    (Miscellaneous)
    Jay1234's Picture   Jay1234    0 Comments   Comments
  • Butterball Turkey Meat



    My son,daughter, mom, and I were doing typical weekly grocery shopping. I ordered lunchmeat. Butterball smoked turkey chipped. My son's favorite. We came home and her wanted a sandwich. I made him one and he started eating. I heard a funny noise and went to see what it was. He was choking on it. I tried to do the children's heimlich but it was ineffective. He started to turn blue. I finally did the adult heimlich and it worked. I am a nurse and know it doesn't take long when someone choke to cause brain damage. When my son vomited, I found a fairly big sized piece of... More...
    (Shopping, Chain Stores)
    granda102007's Picture   granda102007    0 Comments   Comments
  • Phone paid for never received



    I have ordered Samsung S3 tied to At&T in last week of feb but I never received it.My order was clearly ready to be shipped on 27th feb itself but I asked them to hold because I would not be available I clearly mentioned while placing the order that my order be shipped on either proceeding monday or tuesday and they said yes then. .But they did not send it so and sent me later. They say Fedex has left the package in front of the door on wednesday when I was not available. I did not see any package.I had to call customer care more than 10 times and the issue is still pending. They... More...
    (Mobile Phones)

Walmart Reviews By Product

 

Walmart Comments


egghead1980 says: (2 years ago)
 0
I was injured in September 2014 pushing my shopping cart to my car when my cart hit a big pothole and stopped sharply throwing me into the cart knocking the wind out of me and injuring my roght leg. I went inside to report it and while I was waiting for management I over heard people talking that it had happened earlier to a man and his son and his son was thrown out of the cart. Had they took precautions and marked off the area I would not have gotten hurt !!1 I filed a report was told that some one would contact me---no they did not. I sent a letter to the corporate office and still no reply. I got on line and found a number to call and they transferred me and gave me a person in claims to call. Well I have been calling that person at least once a week and leaving a message and still as of today 12-04-2014 no return call. The Niles MI store did not seem to care and now it seems that is the story for all of Walmart..... I guess I will have to call the lawyer back--he thought that I could take care of it on a one on one with Walmart but apparently not....Another thing is that the store told me that they had a work order in to repair the potholes and it has been almost 3 months and it is still not repaired....I know because every time I am in the area I take a photo of the spot.. So beware---I could not see it because I was pushing my cart but if they would have marked it off after the first incident then I would have seen it---Walmart Negligence For Sure.........



gsds says: (5 years ago)
 0
On November 10,2011 my husband and I went into Walmart at Craig/Clayton in N. Las Vegas, NV. specifically to purchase an American flag to display for Veterans Day. We live in a community with a large Air Force base, so never dreamed an American flag would not be available at Walmart ("America's store"). To our dismay, not only did they not carry the American flag, but could not remember when they had one last for sale in their store....comments like "maybe around 4th of July we have flags","I am no sure we even carry flags".
The sad state of our country and we as Americans can not find a flag to display on Veterans Day at our local Walmart.
Today WalMart, you have lost a customer.



megz says: (6 years ago)
 0
Had many issues at walmart, got a check cashed they shorted us a few hundred dollars and they couldn't make it right until the next day and then they NEVER appoligized for their mistake but did scold us on not making sure the employee counted right and told us that we should be more careful with our money. So once again very poor customer service from walmart, Wish sam was still alive the prices are not low no more, the Great Value products are fading, I find things on clearance that are originally $50 on clearance for $48 what kind of clearance is that. No employee is eager to help you no more, istead of the customer being right seems now that walmart is always right and the customer has no hope, they water inject their meats to bad now that my package size steak ends up being a quarter of what I purchased and a skillet full of water if I grill them I would image all that water would put our my grill!!! Nothing is customer friendly no more everything is albout making that buck and I am done with walmart I will share my experience and boycott with anyone else who wants to join me



megz says: (6 years ago)
 0
Had many issues at walmart, got a check cashed they shorted us a few hundred dollars and they couldn't make it right until the next day and then they NEVER appoligized for their mistake but did scold us on not making sure the employee counted right and told us that we should be more careful with our money. So once again very poor customer service from walmart, Wish sam was still alive the prices are not low no more, the Great Value products are fading, I find things on clearance that are originally $50 on clearance for $48 what kind of clearance is that. No employee is eager to help you no more, istead of the customer being right seems now that walmart is always right and the customer has no hope, they water inject their meats to bad now that my package size steak ends up being a quarter of what I purchased and a skillet full of water if I grill them I would image all that water would put our my grill!!! Nothing is customer friendly no more everything is albout making that buck and I am done with walmart I will share my experience and boycott with anyone else who wants to join me



psarro says: (8 years ago)
 +1
Booked Princess Cruise with Sam's Club Travel. It was the same price to book directly with Princess, but SCT offered $200 shipboard credit and a $200 SC gift card, so the math seemed easy, book with SCT and save $400. NOOOO...they haven't credited my shipboard account yet and show that they did. They need to create a claim for another dept to investigate. Worse yet..I had an existing credit at Princess for $849 and STC couldn't figure out how to apply it to my booking. Princess says it was applied to the booking, but STC charged me for the entire fare and now say that Princess needs to reimburse me. I leave next week, I've been dealing with both STC and Princess for 2 months and nothing yet. I'm predicting that once the cruise is over they will both say it's too late to get a refund on a past cruise. FRUSTRATED!!! Booking with STC cost me over $1,000 than booking directly with Princess, and here I was supposed to get $400. Absolutely not worth the headache!!



rrfrancis says: (8 years ago)
 +1
We rerouted a cruise due to the swine flu to a cheaper cruise and will not get our refund for 2-3 months. We are owed 1000 dollars. This has been a major hassle and I do NOT recommend sam's club at at all!!!



LAKE says: (8 years ago)
 +1
The doors between the store and the garden center are difficult to manage when pushing a cart or even when carrying a purchase, attention should be paid before an accident happens, as has almost happened to me with a brused arm trying to hold the door. thanks




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